Privacy policy

This Privacy Policy is governed by the Australian Privacy Principles under the Privacy Act 1988 (Act). This Privacy Policy does not create any rights or obligations for either you or us in addition to those imposed by the Privacy Act 1988 (Act).

We collect personal information from you when you register as a customer of the website.

Personal information we collect: - Your Name
- Date of Birth
- Business Name (if applicable) - Billing Address

- Postal Address - Email Address - Phone Number

We will only collect your personal and sensitive information using fair and lawful means.

We will use your your personal information for the following reasons:

- Complete orders
- Improve our service to you
- Communicate with you
- Offer promotions to you as an existing customer
- Keep a record of your order for possible refund or exchange
- For our customer database
- To investigate possible complaints from you
- To ensure you are not in breach of our Terms and Conditions
- Verify your identity to ensure we comply with the law in relation to sales of alchohol
- To provide you with Newsletters if and only if you have opted in

We do not store any credit card details as our preferred method for payment is via PayPal or direct bank transfer online and Square or Cash in person. For Payment providers Privacy Policies please refer to PayPal or Square and your bank.

Use of Cookies

Some of the pages on our site may use cookies to help gather information from visitors to our site, such as the date and time you visited the site. The pages you visit and the IP address of the device you accessed our site from. Cookies are pieces of software sent from a site to each user and stored as

small files within your device. Cookies help us improve your experience when you visit our site. If you don't wish for cookies to access your device you can set your browser to reject them, although this can sometimes limit your access to sites.

Cookies do not identify users personally, they identify the IP address of the device. They allow our site to identify what you like to give you a more personalised experience.

Security

We take security of your personal information extremely seriously. Best practices are used to ensure your personal information is not shared with third parties, lost, misused, accessed, disclosed, altered or destroyed.
If we receive unsolicited personal sensitive information, we will destroy it to ensure your privacy is protected at all times.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under legal age for alcohol consumption in your place of residence.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at paul@panezski.com.au or by mail using the details provided below:

Panezski Artisan Distillery
[Re: Privacy Compliance Officer]
Panezski Artisan Distillery, Unit 1, 28 Activity Cres, Molendinar QLD 4214, Australia